Terms & Conditions

Welcome to EWB Test Kits brought to you by EWB Consultants Ltd. These terms & conditions (the "Terms") govern your use of our website and any purchases you make through our website homeandsoiltestkits.co.nz (the "Website"), and any services provided by EWB Consultants Ltd through the Website (the "Services"). By using our website, you agree to be bound by these Terms.


homeandsoiltestkits.co.nz is an e-commerce website that allows customers to purchase goods and services online. These Terms outline the terms and conditions that govern your use of the Website and the Services.

Intended Use

The purpose of the instant and laboratory analysis testing kits offered on this Website is to provide indicative test results. It is important to note that these results are not intended for legal evidentiary purposes and are not considered suitable for resource consent application or similar such application. For reliable and admissible test results, testing must be conducted by a specialist who is independent of the property owner.

Consumer Guarantees Act

Your use of the Website and the Services is subject to the Consumer Guarantees Act (CGA). EWB Consultants Ltd complies with the CGA and guarantees that its products and services will be of acceptable quality and fit for their intended purpose. If you are not satisfied with a product or service provided by EWB Consultants Ltd, you may be entitled to a refund or other remedy under the CGA.

Fair Trading Act

EWB Consultants Ltd complies with the Fair Trading Act (FTA) and ensures that its advertising and selling practices are fair and accurate. If you believe that EWB Consultants Ltd has breached the FTA, please contact us through our Contact page to discuss your concerns.

Product Descriptions

EWB Consultants Ltd makes every effort to ensure that product descriptions and other information provided on the Website are accurate and up-to-date. However, EWB Consultants Ltd does not warrant that product descriptions or other information provided on the Website are error-free, complete, or current.

Pricing and Payment

All prices on the Website are in New Zealand dollars and include Goods and Services Tax (GST) where applicable. EWB Consultants Ltd accepts payment by credit card and other payment methods as specified on the Website. EWB Consultants Ltd reserves the right to change the prices of its products and services at any time.


We offer shipping to addresses within New Zealand. The shipping fees will be displayed during the checkout process. EWB Consultants Ltd will make every effort to deliver products in a timely manner, but cannot guarantee delivery times.

Report Delivery

The expected turnaround time for laboratory test results and the associated professional assessment report is displayed within each associated product page. EWB Consultants Ltd will endeavour to have your report completed and provided to you within the expected timeframe, however we cannot guarantee a report delivery date due to unexpected events that can happen outside our control including but not limited to courier and laboratory sample analysis delays. We will communicate any delays to you as soon as possible.


Please refer to the Returns Policy.

Intellectual Property

The intellectual property contained within the Website includes all text, photographs, designs, logos, branding and copyrighted material. EWB Consultants Ltd owns or has the right to use all intellectual property on the Website. You must not reproduce or use any of EWB Consultants Ltd's intellectual property without EWB Consultants Ltd's express written permission.

Electronic Communications

By placing an order on our website or by subscribing to our newsletter, you consent to receive electronic communications from us. These communications may include order confirmations, shipping notifications, updates, newsletters, and promotional offers. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy Policy

Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our website, you agree to our Privacy Policy.


We are not liable for any damages or losses that you may suffer as a result of using our website or purchasing our products, except to the extent that such damages or losses are caused by our negligence or breach of these Terms.

Third Party Links

Certain content, products and services available via our Website may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

Termination & Order Refusal

We may terminate your use of our website at any time if you violate these Terms. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Dispute Resolution

If you have a dispute with us, we will make every effort to resolve the dispute in a timely and efficient manner. If we are unable to resolve the dispute, you may refer the dispute to the courts of New Zealand.


We reserve the right to amend these Terms at any time by posting the amended Terms on our website. Your continued use of our website after we post the amended Terms will constitute your acceptance of the amended Terms.

Contact Information

If you have any questions or concerns about these Terms, please contact us through our Contact page.


By using our website, you agree to these Terms.