Privacy Policy

At EWB Test Kits, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you visit our website, create an account, place an order, make a payment, or contact us for support. The information we collect may include:

Name, address, email address, and phone number
Billing and payment information
Shipping address and delivery preferences
Purchase history and preferences
Communication preferences
IP address, browser type, and device information
Other information you provide to us voluntarily

We collect this information to process your orders, provide customer support, and improve our services. We may also use your information to communicate with you about new products, promotions, and other marketing messages. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link at the bottom of our emails.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behaviour on our website. This information may include the pages you visit, the links you click, and the products you view. We use this information to improve our website, personalise your experience, and analyse trends.

You can choose to disable cookies through your web browser settings, but this may limit your ability to use certain features of our website.

Information Sharing

We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information with our service providers who help us with payment processing, shipping, and other aspects of our business. We may also share your information with law enforcement or other government agencies if required by law.

Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these websites. We recommend that you review the privacy policies of these websites before providing any personal information.

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. We use secure payment processing systems that are compliant with the Payment Card Industry Data Security Standard (PCI DSS).

Access and Control

You have the right to access, correct, or delete your personal information that we have collected. You may also request that we limit the processing of your information or object to certain types of processing. To exercise these rights, please contact us through our Contact page.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Your continued use of our website after any changes to this Privacy Policy will constitute your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our Contact page.